Privacy policy

Last Updated: July 2026

NYX GEMS, operated by YoeCore ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

Information you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Order details

Payment Information

Payments are processed through secure third-party payment providers.

We do not store your complete payment card information on our servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Referral sources

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand visitor behavior, and support marketing activities.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and tracking updates
  • Respond to customer service enquiries
  • Create and manage customer accounts
  • Process payments securely
  • Improve our website and customer experience
  • Detect and prevent fraud
  • Send marketing communications where permitted
  • Comply with legal obligations

Marketing Communications

Customers may receive promotional emails, newsletters, product updates, and special offers from NYX GEMS.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Cookies & Analytics

We use cookies and similar technologies to help operate and improve our website.

These technologies may be used to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Analyze website performance
  • Measure marketing effectiveness
  • Improve customer experience

We use services including:

  • Google Analytics

These services may collect information regarding website usage and interactions.

You may manage cookie preferences through your browser settings.

How We Share Information

We do not sell personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processing providers
  • Shipping and fulfillment partners
  • Website service providers
  • Analytics and marketing platforms
  • Legal or regulatory authorities when required by law

Third-party service providers only receive information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Meet legal and regulatory obligations
  • Resolve disputes

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Request information regarding how your data is used

To exercise any privacy-related request, please contact us using the information below.

Children's Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

NYX GEMS

Legal Business Name: YoeCore

Email: support@nyxsgems.com

Phone: +1-817-880-1666

Business Address:
1001 Lake Carolyn Parkway
Irving, TX 75039
United States

Customer Support Hours:
Monday–Sunday: 9:00 AM – 5:00 PM CT