Terms of service

Last Updated: July 2026

Welcome to NYX GEMS. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

About Us

NYX GEMS is operated by YoeCore.

Throughout these Terms, "NYX GEMS," "we," "our," and "us" refer to YoeCore, located at:

1001 Lake Carolyn Parkway
Irving, TX 75039
United States

Eligibility

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate and complete.
  • You will not use the website for unlawful or unauthorized purposes.
  • You will not interfere with the operation or security of the website.

Products & Product Information

We strive to present product descriptions, images, specifications, pricing, and availability information as accurately as possible.

However:

  • Product colors may vary slightly due to screen settings and device displays.
  • Product images are provided for illustrative purposes.
  • Product availability may change without notice.
  • Minor variations may occur between product images and the delivered item.

If we discover an error relating to pricing, product information, or availability, we reserve the right to correct the error and take appropriate action.

Pricing & Payment

All prices displayed on the website are shown in the applicable currency displayed during checkout.

We currently accept payment through approved payment methods made available during checkout, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Klarna
  • Afterpay

All payments must be successfully authorized before an order can be processed.

Promotions & Discounts

From time to time, NYX GEMS may offer promotions, discounts, coupons, or special offers.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Promotions have no cash value.
  • Promotions may be modified or withdrawn at any time.
  • Eligibility requirements must be met at checkout.

Order Acceptance

After an order is placed, you may receive an order confirmation email.

Receipt of an order confirmation does not constitute final acceptance of the order.

NYX GEMS reserves the right to cancel or refuse orders in circumstances including, but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Payment authorization issues
  • Incorrect customer information
  • Legal or regulatory restrictions

Where payment has already been collected for a cancelled order, an appropriate refund or resolution will be provided.

Shipping & Delivery

Shipping, processing times, tracking information, and delivery estimates are governed by our Shipping Policy.

Customers are responsible for providing accurate shipping information during checkout.

Returns, Refunds & Exchanges

Returns, refunds, exchanges, and related matters are governed by our Return, Refund & Exchange Policy.

Customers are encouraged to review the policy before placing an order.

Customer Accounts

Customers may have the option to create an account on our website.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.

Intellectual Property

All website content, including but not limited to:

  • Logos
  • Branding
  • Product content
  • Website design
  • Graphics
  • Images
  • Text
  • Layouts

is owned by or licensed to NYX GEMS and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Prohibited Activities

Users may not:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to systems or data.
  • Distribute malicious software.
  • Interfere with website operations.
  • Misrepresent their identity.
  • Use automated systems to scrape website content without authorization.

Disclaimer

We make reasonable efforts to provide accurate information and uninterrupted access to our website.

However, the website and services are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be uninterrupted.
  • The website will always be error-free.
  • All content will always be current, accurate, or complete.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by applicable law, NYX GEMS shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.

Nothing in this section removes any consumer protection rights you may have under the laws of your country of residence.

Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective when posted on this page.

Continued use of the website following updates constitutes acceptance of the revised Terms.

Contact Us

NYX GEMS

Legal Business Name: YoeCore

Email: support@nyxsgems.com

Phone: +1-817-880-1666

Business Address:
1001 Lake Carolyn Parkway
Irving, TX 75039
United States

Customer Support Hours:
Monday–Sunday: 9:00 AM – 5:00 PM CT